Shipping & Delivery

Shipping and Delivery

Regulation on Vape Products Shipping:

As of 2021, the United States Postal Service (USPS) implemented a ban on the delivery of all vape products, and other major shipping channels followed suit. This regulation was put in place to address concerns related to the safe transportation of vaping items and to comply with federal and state regulations surrounding the sale and distribution of vape products.

Our Shipping Policy:

At Smoke City Quitman, we are committed to adhering to all shipping regulations while providing a seamless shopping experience for our valued customers. As per the regulations mentioned above, we cannot ship any vape products via regular shipping channels. However, we offer alternative shipping and delivery methods to ensure you receive your preferred products in a timely and secure manner.

Eligible Products for Shipping:

We can ship a variety of our products, including pre-rolls, cartridges, and gummies, as they are compliant with the shipping regulations. During the checkout process, shipping fees will be calculated for all carts that do not contain any vape products. Rest assured, we handle the shipping process efficiently, ensuring your package reaches your doorstep promptly.

Hand Delivery Service:

For regular-priced hand delivery, we offer this service on Monday, Wednesday, and Friday. Orders scheduled for regular delivery will be processed for the next available delivery route after 12:00 PM on these days.

Expedited Delivery Option:

For customers who desire faster delivery, we offer an expedited delivery option. By choosing this service and paying the applicable fee, you can have your package delivered the same day or the next day, depending on the time of your order. This allows you to receive your products with utmost convenience and speed.

Age Verification and Delivery Requirements:

To ensure compliance with legal regulations and prioritize the safety of our customers, age verification is mandatory before eligible products can be shipped from Smoke City Quitman. We are committed to performing age verification before processing and shipping any orders containing eligible products such as pre-rolls, cartridges, and gummies.

Age Verification Process:

Once you place an order for eligible products, you can expect to receive an email requesting age verification. This process helps us confirm that you are 21 years of age or older, as required by law. Please ensure that you provide accurate and valid identification during this verification step to avoid any delays in processing and shipping your order.

Signature Requirement at Delivery:

For all orders containing eligible products, a signature will be required upon delivery. This ensures that the package is received by a person of legal age and helps maintain a safe and responsible delivery process.

At Smoke City Quitman, we take the responsibility of selling age-restricted products seriously. By implementing these age verification and delivery requirements, we aim to provide you with a secure and compliant shopping experience. If you have any questions or concerns regarding age verification or any other aspect of our shipping and delivery process, please feel free to reach out to us. Thank you for your understanding and cooperation in maintaining a safe and legal shopping environment.

Conclusion:

Our commitment to legal compliance and customer satisfaction drives our shipping and delivery processes at Smoke City Quitman. While regular-priced hand delivery is available on Monday, Wednesday, and Friday, we also offer the convenience of expedited delivery for those who wish to receive their packages the same day or the next day. Please feel free to contact us if you have any questions or need assistance with your order. Thank you for choosing Smoke City Quitman as your preferred smoke shop.